About Steve Krug

Photo of Steve Krug (click for high resolution photo)

Steve Krug (pronounced “kroog”) is best known as the author of Don’t Make Me Think: A Common Sense Approach to Web Usability, now in its second edition with over 300,000 copies in print.

Ten years later, he finally gathered enough energy to write another one: the usability testing handbook Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems.

The books were based on the 20+ years he’s spent as a usability consultant for a wide variety of clients like Apple, Bloomberg.com, Lexus.com, NPR, the International Monetary Fund, and many others.

His consulting firm, Advanced Common Sense (“just me and a few well-placed mirrors”) is based in Chestnut Hill, MA.

Steve currently spends most of his time teaching usability workshops, consulting, and watching old episodes of Law and Order.


Contact Steve

Recent interviews & presentations

Johnny Holland conversation with Jeff Parks. (Please ignore the part at the 21:28 where I say people don’t need to buy my book.)

.net Magazine interview on do-it-yourself testing. They even sent a photographer to my home office!

Above the Fold Design interview. Questions include "How did you get such a cushy job?" and "What's your usability pet peeve?"

Steve Krug Explains It All for You. 60 min. audio from my SxSW 2011 presentation. Bonus: Play my slides at the same time and create your own multimedia experiece. (Note: The SxSW media player widget isn't visible in some browsers. Consider alternate routes.)

Dorm Room Tycoon podcast. 34 min. Includes a list of Steve Krug Facts, like favorite meal, favorite gadget, favorite film, and role model.

The A-List podcast. 60 min. One of a series with Peachpit authors celebrating their 25th anniversary. I dig myself a deep hole when asked about UX vs. usability at 40:10. (The name I couldn't remember is Marvin Minsky.)

Upcoming events

Online Northwest 2012
February 10
Corvallis, Oregon (on the Oregon State University campus)
A conference focusing on the use of technology within libraries. (I like librarians!)
I'm doing the keynote: “Congratulations! You live in interesting times.”

Do-It-Yourself Usability Testing: The Workshop
March 7 - Mountain View, CA
May 25 - New York
My own day-long hands-on workshops.
Lou Rosenfeld, Luke Wroblewski (Mountain View), and Rachel Hinman (New York) will be joining me.

Conversion Conference West
March 5-6
San Francisco
I'm doing a keynote on the 6th. Use my promo code CC12W604 and save $100 off a 1- or 2-day pass.

UPA International Conference
June 4-8
Las Vegas
Caroline Jarrett and I will doing a little something we like to call …but the light bulb has to want to change: Why do the most serious usability problems we uncover often go unfixed? on Thursday at 9 am